Quenby Home & Outdoor
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Rowan Tice
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Reviews

Customer reviews across your storefront. Replies post publicly under your store name on the product page.

Needs response (3)Responded (7)All (10)
Needs response
Marisol Osborne
Verified purchase·1 week ago
Glass tabletop arrived shattered

Really wanted to love this. The chairs are honestly nice and the cushions are better quality than I expected for the price. But the glass tabletop was completely shattered inside the box when it got here, looked like it happened in shipping because the outer carton had a big crush on one corner. I sent photos through the contact form the same day and asked for a replacement top or a refund. Still waiting to hear back a week later. Bumping to 2 stars until someone actually helps me.

6 found this helpful
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Robert Moreno
Verified purchase·2 months ago
Does exactly what I need

Bought two of these for our church hall. Sturdy, wipe clean, fold flat for storage. No complaints. Legs lock in place better than the ones we had before.

3 found this helpful
Response from Quenby Home & Outdoor2 months ago

Really glad these are working out for the church hall, Robert. The updated leg locks make a difference. Thanks for coming back to us.

Bianca Frost
Verified purchase·5 days ago
Good starter grill

does what it should for the price. took a couple cooks to get the vents dialed in but it holds heat fine now. wish the ash catcher was a little bigger but thats a minor thing

2 found this helpful
Response from Quenby Home & Outdoor3 days ago

Appreciate the honest review, Bianca. Dialing in the vents does take a cook or two. Enjoy the cookouts!

Needs response
Paul Garza
Verified purchase·3 weeks ago
Rusted through after a few weeks

worked great the first couple cookouts but after maybe three weeks outside there was rust bleeding through the bowl and the mesh screen basically disintegrated. i did cover it when it rained. for what i paid i expected it to last more than a month. i'd like a refund or at least a replacement bowl, emailed about it but no answer yet

4 found this helpful
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Diana Szabo
Verified purchase·4 weeks ago
Good kit, instructions could be clearer

Cedar smells great and the boards are a decent thickness. Took me longer than it should have because the instruction sheet doesn't label which bracket is which, had to figure it out by trial and error. Once it's together it's solid though. Would buy again.

2 found this helpful
Response from Quenby Home & Outdoor4 weeks ago

Thanks for the note on the bracket labeling, Diana. We've flagged it for the manufacturer so the next print run is clearer. Happy gardening.

Needs response
Wesley Joseph
Verified purchase·1 week ago
It's fine

ok so its bigger than i thought which is good, fits the mower and a bunch of tools. the doors dont line up perfect and you kind of have to lift the right one to latch it but whatever. panels are thinner than they look in the photos. does the job, not amazing, not terrible

1 found this helpful
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Kanako Iglesias
Verified purchase·3 weeks ago
Held up to a full winter outside

I left these out through rain and a couple of snows and the color hasn't faded at all. No splinters, nothing to sand or seal, and they're heavy enough that they don't blow around in a storm. Comfortable to sit in for a long evening too. Already ordered two more for the front porch.

5 found this helpful
Response from Quenby Home & Outdoor3 weeks ago

Love hearing they made it through the winter looking new. Thanks for ordering more for the front porch, Kanako!

Tuan Stephens
Verified purchase·2 months ago
Good grill for the money

Heats up fast and the three burners give you room to move things around when one zone gets too hot. Only thing is the thermometer in the lid reads about 25 degrees low, i checked it against my own probe. Not a big deal once you know. Took about an hour to put together.

2 found this helpful
Response from Quenby Home & Outdoor2 months ago

Good catch on the lid thermometer, Tuan. A separate probe is the way to go for anything low and slow. Glad the burners give you room to work.

Leah Lima
Verified purchase·2 weeks ago
Classic and it works

Does everything a kettle should. Ash catcher makes cleanup easy. No complaints, happy with it.

1 found this helpful
Response from Quenby Home & Outdoor1 week ago

Thanks Leah, a clean ash catcher makes all the difference. Happy grilling.

Jenny Crawford
1 week ago
Sturdier than expected

thought it would be flimsy for the price but its solid steel. beans took right to it. only wish the ground stakes were a little longer for windy spots

0 found this helpful
Response from Quenby Home & Outdoor1 week ago

Glad the beans are climbing, Jenny. For windy spots a couple of longer garden stakes from the hardware aisle hold it steady. Thanks for the tip.